Digital transformation impacts every area of a company, from core activities to support services, such as finance and sales channels. And it is happening with ever-greater speed. To thrive or even simply survive in the long term, no organization, regardless of its size or sector, can escape the need to transform and adopt digital technologies.
For a digital transformation project to be effective, it needs to meet two requirements: 1) serve the company’s strategic objectives (increase revenues, boost client satisfaction, offer new services, reduce costs and time-to-market for new products, cut logistics costs, etc.) and 2) bring tangible value in terms of day-to-day operations (simplify logistics, access to information, file processing, client service, etc.).
From an operational standpoint, these projects imply new project management approaches, new skills and new ways of engaging internal teams. The keywords are responsiveness, agility, ongoing market intelligence, innovation and anticipation.
And of course, digital transformation planning requires a multitude of technologies and tools: electronic document management systems (EDMSs), digital signatures, customer relationship management (CRM), multi-channel management, digitally native contracts, IT security, and so on.
As an independent specialist in digital transformation since 1993, Parker Williborg by Julhiet Sterwen offers its expertise to help each client define a unique vision of digital transformation, set operational priorities and successfully implement the changes.
How can we identify priority areas for digital transformation?
How best to manage a digital transformation project?
How can we integrate new technologies into our current IT system? (These are often monolithic or operating in silos.)
With so many tools available on the market, how to choose the right ones at the right quality?
How to overhaul business processes to make the most of new technologies?
Parker Williborg’s answers:
Our methodology in four key points: